Thursday, December 08, 2005

Stocking Muscles and Money

Lot of things things happend this week. I joined Gym. I was motivated by my friend "Plato". After a thorough inquiry i found that 10:30 am to 3:30 pm the gym will be virtually empty. I really had to find such a slot for my work out to save some embarassments and as guessed i had tough time for first few days..I fell down while doing push-ups,, stretch outs....hmm things just did not stop at gym...after my first day work out...my entire shoulder, ribs, chest and neck were paining....I went to cafeterria to have lunch....and found difficult to hold the plates...I broke 2 glass tumblers in a week...
Things did not stop there...my second day at gym..i was walking, jogging...gasping breath on treadmill...the timer seem to move like tortoise....hmm...10 mins of walk was too difficult.....fortunately i cant just stop.....i may fall down......hmm a terrible thing happend...i was making all sorts of expression on my face...so much so that somebody walking along just stopped by and told..."u just hve to walk on that...u make expression as tough u r fighting 1000 elephants ...just tak eit easy..."i quickly realised wat i was doing...my mouth was peeking out...i was gasping breath ..and all the muscles in my face were shrunken..making an expression as tought i just tasted bittergoud....".immediately i had a gleeful smile on my face and was gently breezed along the treadmill and came to stop.....

Well the second thing that happened this week is "making money in stock market"...I had a bet with "Plato" on who will make 25K to 100K first?....Quite challenging.......Pray to god that i will fisrt and fast......

So for commign months i will be concentrating on Muscles and money..well i need to spend money to stock my muscles(to buy all that hifi supplement foods, ceratine monohydrade tablets).......did i hear ppl say "u need Muscle power to earn money"

Wednesday, November 23, 2005

Tele-Marketing: A Nuisance or Entertainment?

Yesterday, I was watching “Friends”. Lisa Kudrow (as call center gal) made me feel call center jobs cud well be entertaining for both the parties. Earlier I used to get peeved to receive any call that tries to sell me some stuff over phone, but now after seeing this serial, I thought I can covert these intrusive and invasive calls into nuggets of entertainment during work hours. One of my friends got a call from a bank to buy its credit card. Despite being irritated with the call at odd time, he politely refused saying he already has two. The lady at other end suggested him that three is ideal number and started giving a discourse on why one should have more number of cards. My friend, quite annoyed, asked her if she cud give him 1000 cards. The lady was bit confused and before she could speak anything he said, he has found a big Dinosaur Egg and tht he want to hatch the egg by incubating it with credit cards. Needless to say the phone was hung.

Deeply inspired by Lisa Kudrow and my friend Ramsu, I was awaiting a call from any merchandise, and I got one from Country club. Earlier, she has asked me several times to become member of Country Club and patiently enumerated all the benefits. I used to simply say “Not now or Its costly..” This time our conversation was as follows..

“ is any swimming pool “
“Yes sir infact we replace water every day”
“can I bring my pet animals to the club”
“yes sir”.
“Ok ..I am planning to get two of my Buffaloes. Will u charge me extra money for this?””(Giggling) No sir.. U cant bring Buffaloes…U can get ur dog”
“But u just said we can get our pets”
“Buffaloes are not pets”
“No they are…. I rear them….”
“sorry sir.. they our policy does not allow tht”
“Ok fine…next time if u call me. Make sure we can get all our pets..infact I am planning to get a pig this weekend … and I wud love ot get tht too…

Call hangs up….and I had my fun at work…

Months after Supreme court’s ban of “Unsolicited calls”, we still get calls asking us to spare few minutes to listen to a standard dialogue delivery. Its certainly intrusive and has negative impact on performance at work. We cannot again do wat Harsh Patak did. A better way out is to convert this harassment to fun by bullying the caller. :-)

Monday, October 03, 2005

The Call Center Chicanery

Servicing the customer needs has been the motto of every company. Be it soap or Software product. Call-Center gals play important role in the growth and retention of customer base for every company, and as in every job this too has its own strenuous expectations and need quality soft skills. It may be true that US customers shower call center gals with torrent of racial and sexual slurs, but I had terribly irritating experience from these gals who have niched a unique to keep themselves cool at work. Let me narrate my terrible experience....

Recently, I called my mobile service provider to enquire about a service that I had told them to activate. All Call Servicing Officer picked up the call and even before I cud complete my complaint, she put me on hold telling that she would verify the case in her computer, after around 3 minutes, she came back and told me to be online for some more time as there is some problem with her computer only to com back after 2 minute to say tht “ sorry sir, sever is down I am not able to help you now. Kindly ring up after 5:00 pm” I just rang up again with in few minutes, and this time I was lucky. My problem was fixed after 6 minute long interactive session. Few weeks later I had to call them again and this time again the same problem. After putting me on hold for 3 mins, the lady call Servicing officer told me “ server down.. Call again”

In the weekend, I happen to meet my cousin, who works as personal banking officer in IIICC bank. She said if pressure is too much then they politely tell the customer the standard template “ server Down. Plz come later”. Ofcourse, they do to annoy same customer with this message more than once. And some times they pack the message in extraordinarily user friendly interface. They have to say “ I am very sorry sir. Just give me few more minutes let me help you…. then “ oh god sir plz leave ur number here we will get back to you if server comes up before 8:00 pm”

Well…. having learnt the lesson. I alwys prefix my calls with this standard message. “ Hi, I called thrice earlier and I was told the server is down…. Is it fine now? Can u service my problem now”. Hmm As of now, I feel this template has positive effect.

Monday, July 18, 2005

Student Life .....

Last week was quite hectic- as usual. Yet another week to feel happy about being here. I cannot imagine working like this elsewere. This weekend was great revelation cum relaxation.I was just thinking about my school college days. When i think of past i am filled with mixed emotions.. But, very thankfully, i have trained myself to forget the dark.
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I recollect with sweet fondness of my quest to be independent and to different from others. I loathed to do something that has already been done,to research on something that is well established..its like re-discovering the wheel...... but what i lacked was patience and hard work. I was passionate about knowlegde and was once in spree to acquire everything from books....but in that i dissolved the sense of reasoning and logic..I was certainly an above average student, ..almost consistently in first decile of class... but never at top. As a student i was well aware of my weakness....I cud have given a try to be the first..... I always thought and continue to believe that being a finest and brightest student is gift of god.. i can imitate a to some extent with my pedantic strategems....but never reproduce the acumen the sagacity and shrewdness of god's produce..... I still hold on to this feeling... Arguably my mother says.. this is one of the many stupid reasons given by lazy people who cannot study. I strongly feel that a truly outstanding student is dispassionate, enthusastic and sincerely seeks knowledge and makes the job of the instructor increasingly useless by becoming self reliant.Alas!! I only tried to imitate .. I gave this as excuse to bunk classes and lectures.... I classified few lectures as boring, some as uninteresting and branded others as useless... This is feeling was further strengthend by my quest for independence, self reliant... I partially agree with my mother --- it was an excuse. I sincerely regret for this.. however given another opportunity i wud sit in the classroom with all my neurons clearly directed/ focused towards the lecture....Yup! still i feel strongly only a natural student can do this fete and i can imitate...
I am bit tired of writting this stuff... I will continue sometime later.....All i wanted to convey is my outlook of life.. why i lived so.. I still have sooo much life ahead... I am positive about it...want to live it with ehthusiasm and vigour...

Friday, July 08, 2005

And my rummmage continues......


Two months after creating this blog, i found some time to post my thoughts. ....and yea, i still continue to search for some unknown stuff everywhere... I wonder why god apparently gives so many choices...I try my best to keep my choice list as small as possible but alas! i still have to choose from the TWO. This has been most difficult for me., and i have been doing the ad-hoc stuff.. but anyway i never pined for the "road not taken"... Life has been so good all these days.. ..I am trying to get new meaning into life by delving deep into the culture of the past... there is immense urge in me to visit my childhood homes--hmm, My current job has vitiated me from doing so many things that are close to me....
I experience the sweetness of life but not able to express it. Its a sin. why?, well..if u enjoy life it means u enjoy every thing that makes up ur life--parents,friends,office-collegues, ...street-dogs,my surroundings bla, bla,bla... and its ur duty to give back as much as u receive....
Hmm, i will find the way out sooon....
My thanks to Deepak Jahagirdar for teaching me to blog....